Shipping Policy

Jess Performance Shipping Policy & Procedure

Most items shipped from Jess Performance, over $99 ship UPS for free to the lower 48 states.Some items that are overweight, larger than normal or special order, may incur additional freight charges.

Exclusions:

  • Fuel Tanks
  • Transmissions
  • Truck Freight Items

Jess Performance is not responsible for packages damaged during transit.All packages should be inspected for damage at time of delivery.If you receive a damaged package, Jess Performance will open a claim with the shipper and refund or replace your product one the claim has been completed.

Signature Requirement:

In order to protect you, as well as Jess Performance, we ship packages with a signature required for delivery.  If you want us NOT to request signature, please make a note in the “Order Comments” section. The carrier maintains the right to REQUIRE a signature, regardless of the recipient’s request to leave package at the door.

PLEASE NOTE:  ANY insurance claim for damaged/stolen goods from your doorstep that are not honored by the shipping carrier because you requested a signature not be required for delivery is not our responsibility and we will not cover the cost.

Canadian Duties & Taxes:

The recipient of a Canadian shipment may be subject to customs duties, import taxes and fees,
which are levied once a shipment reaches the recipient’s country.  Additional charges for customs clearance must be paid by you the recipient; Jess Performance has no control over these charges and can’t predict what they will be.